Legal Notice

Last Updated: 26 August 2026

In accordance with the requirements of UK law, including the Companies Act 2006, the Consumer Rights Act 2015, and the Data Protection Act 2018, this Legal Notice aims to inform users of the website markalou.com (hereinafter the "Site") about the identity of the publisher, hosting conditions, and terms of use of the Site.

At Markalou, we offer a range of brand new office furniture including Office Chairs, Office Desks, Office Cabinets, Office Storage Cabinets, and Office Furniture Sets.

1. Site Publisher

• Company Name: Markalou

• Registered Office: 24 Brixton Rd, London SW9 6BU, United Kingdom

• Email: service@markalou.com

• Phone Number: +44 2077358235

• Business Hours: Monday to Friday, 9:00 AM to 5:00 PM (UK time)

• Publication Director: Markalou

2. Site Hosting

• Hosting Provider Name: SHOPLINE HOLDINGS LIMITED

• Registered Address: 21/F, NAM WO HONG BUILDING, 148 WING LOK STREET, SHEUNG WAN, HONG KONG

• Contact Number: +852-81207281

• Email: support@shopline.com

• E-commerce Platform Provider: Shopline

3. Intellectual Property

All elements composing the Site (texts, images, photographs, videos, logos, trademarks, graphics, source codes, databases, etc.) are the exclusive property of Markalou or its partners and rights holders. Any reproduction, representation, distribution, modification, or exploitation, in whole or in part, of these elements is strictly prohibited without the prior written permission of Markalou, in accordance with the Copyright, Designs and Patents Act 1988 and related legislation.

4. Liability

Markalou makes every effort to ensure the accuracy and updating of information published on the Site. However, Markalou cannot guarantee the completeness, absence of errors, or permanent timeliness of the content. Consequently, the liability of Markalou cannot be incurred for any inaccuracy, omission, or damage resulting from the use of information available on the Site.

Markalou disclaims all liability in the event of:

• Temporary interruption of the Site for reasons of technical maintenance, updates, or force majeure;

• Direct or indirect damages related to the use of the Site (data loss, computer viruses, hacking, etc.);

• Unlawful content or actions carried out by third parties on the Site.

5. Hypertext Links

The Site may contain hypertext links to third-party websites. Markalou does not exercise any control over these sites and declines all responsibility for their content, terms of use, privacy policy, or commercial practices. The User accesses these sites at their own risk.

The creation of hypertext links to the Site is subject to the prior written permission of Markalou.

6. Data Protection

Markalou collects and processes Users' personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

For more information on the collection, use, and protection of your personal data, please consult our Privacy Policy available on the Site.

7. Cookies

The Site uses cookies to improve the browsing experience, carry out audience statistics, and offer personalised content. The User is informed of the use of cookies on their first visit via a consent banner and can set their preferences at any time.

For more information, please consult our Cookie Policy available on the Site.

8. Accepted Payment Methods

On the Site, payments are made exclusively by bank card. Accepted cards are:

• VISA

• Mastercard

Transactions are secured via an approved payment provider, compliant with PCI-DSS standards.

No other payment methods (PayPal, bank transfer, cheque, etc.) are accepted on the Site.

9. Right to Cancel and Furniture-Specific Conditions

Under the UK Consumer Contracts Regulations, our customers benefit from a 14-day cancellation period from the date of receiving their order.

As office furniture is often large and bulky, specific conditions apply:

• Furniture must be unused and in its original packaging to be eligible for a return.

• Assembled furniture cannot be returned unless faulty.

• For change-of-mind returns, the customer is responsible for the cost of return transportation.

For more details on the specific conditions for furniture returns, please consult our Returns & Refunds Policy available on the Site.

10. Governing Law and Dispute Resolution

This Legal Notice is governed by and construed in accordance with the laws of England and Wales.

Any dispute relating to the interpretation or execution of this Legal Notice shall, in the absence of an amicable agreement, be submitted to the exclusive jurisdiction of the courts of England and Wales.

11. Contact

For any questions relating to this Legal Notice or the use of the Site, you can contact Markalou:

• By Email: service@markalou.com

• By Phone: +44 2077358235

• By Post: 24 Brixton Rd, London SW9 6BU, United Kingdom

• Business Hours: Monday to Friday, 9:00 AM to 5:00 PM (UK time)